Contract Administrator (Service Industry Exp Req)
Location: Manhattan, NY
Salary: $70,000 - $85,000 DOE + Benefits
Benefits: Medical, Dental, Vision, 401(k), FSA, EAP, PTO, Sick Leave+ More!
Job Type: Full-Time
Schedule: ~40 hours per week, 8:30 a.m. - 5:30 p.m. In-Office
Start Date: ASAP
Sponsorship: Not Available

Contract Administrator (Service Industry Exp Req) Description

Our client is seeking a Contract Administrator to join their team. In this role, you will manage full-cycle service agreements for new and existing clients. You will be responsible for ensuring contracts are prepared and entered accurately and in a timely manner. Ideal candidates have prior experience in contract administration in the service industry, excellent attention to detail, and strong communication skills. This is a great opportunity to join a well-established company that values camaraderie, growth, accountability, and service.

Contract Administrator (Service Industry Exp Req) Responsibilities

•    Prepare, review, and administer service contract proposals
•    Draft, edit, and ensure contract compliance with standard terms
•    Monitor renewals and initiate renewal processes in accordance with agreed timelines
•    Explain service terms to customers, answer contract‑related questions, and clarify obligations
•    Secure necessary approvals and ensure all contractual obligations are met
•    Escalate customer claims or disputes to management when required 
•    Maintain accurate, up‑to‑date contract records and documentation
•    Monitor contract performance and identify issues that may require resolution
•    Collaborate with sales department to ensure appropriate handoff from proposal to contract
•    Proactively recommend improvements to internal processes to enhance efficiency

Contract Administrator (Service Industry Exp Req) Qualifications 

•    3+ years experience in contracts administration in the service industry required
•    Ability to interpret contract terms/conditions and flag issues or discrepancies required
•    Experience using ERP/CRM tool required
•    Comfort communicating with customers required